From our Hotel Policies at the Crowne Plaza Niagara Falls-Fallsview to Niagara Falls weather conditions and directions, we'll connect you with all of the information you need for an easy and enjoyable visit to Niagara Falls.
Frequently Asked Questions
Monthly parking: luxury & exotic cars - additional $400.00, SUVs and other oversize vehicles 181' or longer and 70' or higher (or 75' high regardless of length) are subject to extra charge of $200.00 per month, Bicycle rates (15 spaces): up to 24 hours - $25.00, $100.00 per month.
All of the information you many require about the Crowne Plaza hotel and the destination of Niagara Falls, Canada is available below.
- Secure valet parking is available at the main entrance of Crown Metropol Perth for $38 per vehicle, per day for hotel guests and $40 per vehicle, per day for non-hotel guests. Taxi Rank and Public Transport A taxi rank is located at our Riverside Entrance.
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- Crown Rewards helps you to discover the World of Crown – and be rewarded with free parking. By being a part of the Crown Rewards Member Tier, you can enjoy stress free parking over the entire complex. How to redeem free parking. Earn 10 points on your Rewards card on the day, then visit a Crown Rewards desk to redeem your free parking.
If your questions are not answered please contact the Crowne Plaza directly by e-mail at [email protected] and we will be happy to answer all of your questions.
1. What time is check in and check out at the Crowne Plaza Hotel?
At the Crowne Plaza Hotel, check in starts at 4:00pm, and our check out time is 11:00am.
2. Where and how do I park my car, and how much is parking?
Guests may park their vehicle in our easily accessible self parking garage for $35 plus taxes per night.
3. Where is Casino Niagara in relation to the hotel?
The Crowne Plaza Hotel is directly connected to Casino Niagara through an internal walkway.
4. Do you offer shuttles to the Fallsview Casino and Resort?
Shuttles are not offered directly through the hotel to the Fallsview Casino, however Casino Niagara offers a shuttle that runs daily to and from both casinos.
5. Does the Crowne have hotel packages?
The Crowne Plaza offers guests a variety of packages. These getaways include hotel accommodations and may include fallsview dining, waterpark passes and attractions on the Falls Avenue Resort to mention only a few. Please feel free to visit our Hotel Packages page for more information and pricing.
6. Is the Crowne Plaza Hotel Pet Friendly?
Unfortunately, the Crowne Plaza Hotel does not accept pets.
7. How do I get to the Crowne Plaza Hotel?
Please visit our Hotel Driving Directions page for detailed maps and information from both Canadian and American locations.
8. Does the Crowne Plaza Hotel have a pool for guests?
The Crowne Plaza Hotel has an indoor pool which also includes a whirlpool and sauna, all of which are located on the 3rd floor of the hotel. The pool area hours are 9:00am – 9:00pm. The Crowne Plaza is also directly connected to the Fallsview Indoor Waterpark which is also available to guests of the hotel for a fee.
9. Are fridges and or microwaves available in the guestrooms?
Microwaves are not available in guestrooms, refrigerators are available for your stay for a rental charge of $25 plus taxes. (Subject to availability)
10. What is included in the Resort Fee?
The Resort Fee bundles valuable guest amenities and includes:
Crown Casino Parking Fees
- Free internet access with endless devices
- Free unlimited long distance calls from your room to anywhere in USA or Canada
- Free unlimited local calls
- 2 bottles of complimentary water per day
- Complimentary in-room coffee and teas
- Complimentary Globe and Mail
- Free printing of Boarding passes
- 2 WEGO Niagara Falls city wide transportation tickets (This state-of-the-art bus system connects accommodations and tourism attractions throughout the city of Niagara Falls and Niagara Parks)
- Family E-Portrait at HERSHEY’S Chocolate World
- A sampling for 2 at Niagara Brewing Company
Crown Casino Parking Fee Pass
If we were unable to answer your question, please contact us by e-mail at [email protected].